EcoSmart Water Heater Age

How to determine the manufacture date of an EcoSmart tankless water heater

EcoSmart Uses a Label Date, Not a Serial Code

EcoSmart makes compact electric tankless water heaters, and it does not encode the manufacture date inside the serial number. There is no tank wrap label to read - the date is printed on the rating label on the unit, or recorded on your purchase receipt.

How to find the manufacture date:

  1. 1

    Check the rating label on the unit

    Look on the front or side of the wall-mounted heater for the rating label that lists the model and serial number. Some labels also print a manufacture date or a short date code.

  2. 2

    Check your purchase receipt or order history

    Because the date is not in the serial, your receipt or retailer order history (EcoSmart sells through Home Depot, Amazon, and plumbing suppliers) is the most reliable record of when the unit was bought.

  3. 3

    Contact EcoSmart support

    EcoSmart support can help verify warranty status and the unit's age from the serial number. Have your serial and proof of purchase ready when you register or file a claim.

    ecosmartus.com
Tip: EcoSmart offers a limited lifetime residential warranty when the unit is registered, so keep your dated receipt - it is what proves the purchase date for coverage.
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About EcoSmart Water Heaters

EcoSmart Green Energy Products is a US maker of electric tankless water heaters best known for its ECO series of self-modulating whole-house units and a range of compact point-of-use models. The self-modulating design adjusts the power drawn to match the hot water flow, which reduces wasted energy compared with running fixed elements. Because the units heat water on demand instead of storing it, there is no tank to corrode and no standby heat loss, and the wall-mounted housing takes up far less space than a traditional tank.

EcoSmart heaters are sold through home improvement retailers, online marketplaces, and plumbing distributors, and are typically installed by an electrician or plumber because whole-house electric tankless units need substantial dedicated circuits. The brand backs many residential models with a limited lifetime warranty on the exchanger, electronics, and elements when the unit is registered, subject to conditions, which is why your purchase date matters. Since EcoSmart does not encode the manufacture date in the serial number, owners who need to confirm a unit's age should check the rating label, their receipt, or contact EcoSmart directly.

EcoSmart Green Energy Products, Inc. - United States