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CPSC Recall Data

Rheem Water Heater Recalls

4 recalls on record2005–2016
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Rheem Manufacturing Company also manufactures water heaters under the Ruud brand name. Both brands are owned by Paloma Industries.

Related brands:RuudPalomaGe

How to find your Rheem model and serial number

On almost every Rheem water heater, the model and serial number are printed on the rating plate, a metal or paper sticker on the side of the tank. Look near the top for the model number and just below it for the serial number. On tankless units, the plate is usually on the bottom or right-hand side of the cabinet.

Once you have the serial number, you can look up your Rheem water heater's age to pin down the exact manufacture date and compare it against the affected ranges above.

What to do if your Rheem water heater is affected

  1. Match your model and serial number to the affected ranges in the recall above. If they fall inside the range, your unit is likely covered.
  2. If the recall notice says the unit is unsafe to use, stop using it until you have the free remedy.
  3. Contact Rheem or the recall hotline listed in the recall. The remedy (repair kit, replacement part, or new unit) is free by law.
  4. Keep a record of your model and serial number and the recall ID handy for the call.

Rheem recall FAQ

How do I know if my Rheem water heater is recalled?

Find the model and serial number on the rating plate (a sticker on the side of the tank), then compare them against the affected ranges listed in each recall above. You can also enter your serial number into our free age checker to confirm the exact build date.

What should I do if my Rheem water heater is part of a recall?

Stop using the unit if the recall notice says it is unsafe, then contact Rheem or the listed recall hotline. Recall remedies are free by law, and usually include a free repair kit, replacement part, or a full replacement unit.

Does a recall mean I have to replace my Rheem water heater?

Not always. Many recalls are fixed with a free repair kit or replacement part rather than a whole new unit. The remedy listed in each recall tells you exactly what the manufacturer will provide at no cost.

Check your Rheem warranty coverage

See how long Rheem water heaters are covered and what the warranty includes.

Is your Rheem water heater affected?

Enter your serial number in our free age checker to identify your unit's manufacture date and model, then compare it against the affected model and serial ranges listed above.

Recall data sourced from the US CPSC SaferProducts.gov API. Verify recall status directly with the manufacturer and the official CPSC recalls database.