Whirlpool Water Heater Warranty Guide

Manufactured by A.O. Smith Corporation (manufactured for Whirlpool brand) · Warranty info last verified: March 2026

Quick Warranty Facts

Tank / H.E. Coverage

6–12 years

Parts Coverage

12 years max

Labor Coverage

1 year

Transferable

No

Extended Warranty

N/A

Registration Required

Recommended

Warranty / claims: 800-253-1301

Warranty by Product Line

Coverage periods vary by model series. Check your model against the table below.

Product LineTank / H.E.PartsLabor

Standard / Entry

Sold at Lowe's. Entry-level residential line.

6 yr6 yr1 yr

Mid-Grade

Mid-tier line sold at Lowe's.

9 yr9 yr1 yr

Premium

Premium line with extended coverage.

12 yr12 yr1 yr

How to Register Your Whirlpool Water Heater

Product registration is strongly recommended, even if not strictly required. It ensures Whirlpool has your information on file for warranty service and safety notifications.

You will need:

  • Serial number (from the rating label)
  • Model number
  • Installation date
  • Installer's name and contact info
  • Your name and address
Register at Whirlpool's Website

What's Covered

  • Defects in materials and workmanship
  • Tank leaks from manufacturing defects (during tank warranty period)
  • Internal component failures under normal use
  • Heat exchanger failure (for tankless units)
  • Manufacturer's defects discovered during warranty period

What's NOT Covered

  • Improper installation
  • Sediment and scale damage
  • Labor after year one
  • Commercial use of residential models

How to File a Whirlpool Warranty Claim

  1. 1

    Locate serial number on the rating label

  2. 2

    Contact Whirlpool Water Heaters at 800-253-1301

  3. 3

    A service technician will be scheduled for diagnosis

  4. 4

    Warranty parts provided at no cost

Whirlpool warranty line: 800-253-1301

Warranty Transferability: No

Warranty is non-transferable and applies only to the original purchaser.

If you recently bought a home with a Whirlpool water heater, the warranty likely did not transfer to you. Check the age of the unit with our free tool and consider a home warranty plan if the unit is aging.

Additional Notes

Whirlpool-branded water heaters are manufactured by A.O. Smith Corporation and sold exclusively through Lowe's stores. Despite the Whirlpool name, these units are not made by the Whirlpool appliance company — warranty service is through A.O. Smith's service network.

Related brands with similar warranty terms:

Whirlpool Warranty FAQ

How long is the warranty on a Whirlpool water heater?

Whirlpool water heater warranties range from 6 to 12 years for tank coverage, depending on the model series. Parts are typically covered for 12 years and labor for 1 year(s).

Is a Whirlpool water heater warranty transferable?

No. Whirlpool warranties are not transferable. Warranty is non-transferable and applies only to the original purchaser.

How do I check if my Whirlpool water heater is still under warranty?

Use our free serial number decoder at WaterHeaterChecker.com to find your manufacture date, then compare the age to Whirlpool's warranty period for your model. You can also contact Whirlpool directly at 800-253-1301 with your serial number.

What voids a Whirlpool water heater warranty?

Common warranty voiding issues for Whirlpool include: Improper installation; Sediment and scale damage; Labor after year one.

Does Whirlpool offer an extended warranty?

Whirlpool does not currently offer a standard extended warranty program. Contact them at 800-253-1301 for current options.

What do I do if my Whirlpool water heater fails under warranty?

Locate serial number on the rating label. Then contact whirlpool water heaters at 800-253-1301. Contact Whirlpool at 800-253-1301 for assistance.

Not sure which Whirlpool model you have?

Check your Whirlpool water heater's age, model info, and estimated warranty status with our free serial number decoder.

Decode Your Whirlpool Serial Number

This information is provided as a helpful reference only. Warranty terms are set by Whirlpool and may change at any time. Always refer to the warranty certificate that came with your water heater for the definitive terms of your coverage. WaterHeaterChecker.com is not affiliated with Whirlpool or A.O. Smith Corporation (manufactured for Whirlpool brand).

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